logitech setpoint mouse keyboard missing

#LOGITECH SETPOINT MOUSE KEYBOARD MISSING DRIVER#
#LOGITECH SETPOINT MOUSE KEYBOARD MISSING SOFTWARE#
#LOGITECH SETPOINT MOUSE KEYBOARD MISSING PC#

For Horizon View 5.0.1 or earlier you experience device connectivity problems.Ensure you collect all pertinent logs (client, host and agent if required) How do I find the PCoIP event log files?.Set level 3 logging on the virtual desktop.Set USB verbose logging on the PCoIP Zero Client.If the USB device does not work, then gather the client logs and the associated virtual desktop logs and open a ticket with HP Anyware: Test on a PCoIP Zero Client running the latest firmware.Upgrading from firmware 3.4.x or earlier, a message displays indicating my USB devices failed authorization If USB device does not work, check the AWI Attached Devices status.Why is my redirected USB device not working after installing or upgrading the Horizon View Agent? Please also review this article before contacting VMware for support.

#LOGITECH SETPOINT MOUSE KEYBOARD MISSING DRIVER#

If the USB device does not work, then it is a VMware USB driver issue. thin client, notebook or re-purposed PC). Test the peripheral on a VMware View Client (e.g.Check there are no PCoIP GPO settings configured to restrict USB devices.How do I bridge a USB device on a PCoIP Zero Client? HID devices are not bridged by default and additional configuration is required to bridge the device. Check the USB device has not been detected as a HID device in the PCoIP Zero Client AWI.

#LOGITECH SETPOINT MOUSE KEYBOARD MISSING SOFTWARE#

Ensure the USB device is connected in the PCoIP software client.

Ensure the USB device driver is installed on PCoIP Agent host.

Contact the USB peripheral vendor for support If the USB device does not work, then it is a Windows driver issue.

#LOGITECH SETPOINT MOUSE KEYBOARD MISSING PC#

Test the peripheral on a physical PC with the same version of Windows as in the virtual desktop.

Test another unit to confirm whether it is a specific unit failing

Confirm that the issue is not with the specific peripheral unit.

Wacom tablets - Ensure you are on the latest version of HP Anyware PCoIP Agent and check the release notes for the latest Wacom support.

These are not supported by default and require additional software from a HP Anyware Technology Partner. Confirm the device is not a isochronous device.How can I configure USB authorizations for HP Anyware and PCoIP Software Client? (Enabled by default from HP AnywarePCoIP Agent 2.12 and above).

USB devices does not work with HP Anyware PCoIP Agent USB device fails when first accessed on a Tera 1 device. USB device is a HID device that is automatically terminated on the PCoIP Zero Client. USB device does not work on Remote workstations using PCoIP Remote Workstation Cards. USB device does not work on VMware View virtual desktops. This is not intended to be a comprehensive troubleshooting guide, but it does cover many of the common issues that have been reported. DVD drives/burners, keyboards, mice, usb, smart phones, storage devices, hard drives, scanners, printers). This article provides a brief list of troubleshooting steps for common issues involving USB peripherals (e.g.

Logitech setpoint mouse keyboard missing